Modulhandbuch (Module manual)

M.184.4114 Relationship Driven Selling
(Relationship Driven Selling: Theory & Practice)
Koordinator (coordinator): Prof. Dr. Lena Steinhoff
Ansprechpartner (contact): Carina Witte (carina.witte[at]uni-paderborn.de)
Karina Reker ()
Credits: 5 ECTS
Workload: 150 Std (h)
Semesterturnus (semester cycle): WS
Studiensemester (study semester): 1-4
Dauer in Semestern (duration in semesters): 1
Lehrveranstaltungen (courses):
Nummer / Name
(number / title)
Art
(type)
Kontaktzeit
(contact time)
Selbststudium
(self-study)
Status (P/WP)
(status)
Gruppengröße
(group size)
a) K.184.41141 / Relationship Driven Selling 30 Std (h) 120 Std (h) P 24 TN (PART)
Wahlmöglichkeiten innerhalb des Moduls (Options within the module):
Keine
Empfohlene Voraussetzungen (prerequisites):
Zur Zeit sind keine Voraussetzungen bekannt. (No conditions are known.)
Inhalte (short description):

Module contents:

Contrary to many predictions, the sales function has not disappeared with the advent of modern B2B web and information sharing capabilities. In fact it is becoming increasing clear that the selling function is becoming even more important in a world where buying and selling information has become much more transparent, making the buy-sell interactions and the ensuing relationships even more important to both firms' success. Thus, in the world of B2B Marketing, the sales function is still key. However, the emphasis has changed. We now see a world where the salesperson is charged with being an adaptive, relationship builder, not a transaction creator.

This course will delve into that world. Specifically, this course will have two components: (1) a theoretical review of key sales management material as it relates to adaptive, relationship focused selling, and (2) a corporate style sales training approach designed to allow students to build the practical selling and communication skills necessary to function as an adaptive, relationship focused salesperson. This course will involve reading, lectures, discussions, exams, and interactive exercises such as role-plays and cases.


Module schedule:

  • Course format: The module takes place as a hybrid course with online activities and on-campus block sessions. The examinations encompass individual assignments (60 %) and team assignments (40 %). Depending on the specific assignment, teams consist of either 2 students or 4-5 students.
  • Workload distribution: The major workload occurs during the on-campus block sessions spread over one and a half week in the month of December. From October to early December, there will be several online activities and assignments to prepare for the block sessions (intermediate examinations; examination type c). Around mid-November, there will be a (remote) team presentation (intermediate examination; examination type b). The on-campus block sessions take place from December 9-13 and December 16-18, 2024. Please note that attendance of the block sessions is mandatory. Besides the sessions, there will be several assignments due during that one and a half week (intermediate examinations; examination types a and c). The final assignment will be due in early January (intermediate examination; examination type a). There will be no exam or other type of final examniation for this module.
  • Kick-off session: There will be a kick-off session in the first week of the teaching period. Attendance of the session is mandatory (please see "additional information" below).
  • Lernergebnisse (learning outcomes):
    Fachkompetenz Wissen (professional expertise):
    Studierende...
  • gain knowledge of key sales management theories as they relate to adaptive relationship focused selling.
  • gain knowledge of key sales management methods of adaptive relationship focused selling.
  • Fachkompetenz Fertigkeit (practical professional and academic skills):
    Studierende...
  • build practical selling and communication skills necessary to function as an adaptive, relationship focused salesperson.
  • develop understanding for selection and evaluation of key sales management theories and methods of adaptive relationship focused selling.
  • Personale Kompetenz / Sozial (individual competences / social skills):
    Studierende...
  • acquire written and oral communication skills (in English).
  • acquire selling skills and team working skills.
  • Personale Kompetenz / Selbstständigkeit (individual competences / ability to perform autonomously):
    Studierende...
  • ​learn strategies of gathering knowledge and applying that knowledge to different situations.
  • act as a sales person for a company.
  • Prüfungsleistungen (examinations)
    Art der Modulprüfung (type of modul examination): Modulteilprüfungen
    Art der Prüfung
    (type of examination)
    Umfang
    (extent)
    Gewichtung
    (weighting)
    a) Hausarbeit mit Präsentation 20 Seiten 60.00 %
    b) Präsentation 10 Minuten 20.00 %
    c) Besondere Form der Leistungserbringung. Details siehe Prüfungsumfang 3 Abgabe von Quizzes und Business Documents 20.00 %
    Studienleistung / qualifizierte Teilnahme (module participation requirements)
    Nein
    Voraussetzungen für die Teilnahme an Prüfungen (formal requirements for participating in examinations)
    Keine
    Voraussetzungen für die Vergabe von Credits (formal requirements for granting credit points)
    Die Vergabe der Credits erfolgt, wenn die Modulnote mindestens „ausreichend“ ist
    Gewichtung für Gesamtnote (calculation of overall grade)
    Das Modul wird mit der Anzahl seiner Credits gewichtet (Faktor: 1)
    Verwendung des Moduls in den Studiengängen (The module can be selected in the following degree programmes)
    M.Sc. IBS, M.Sc. BWL, M.Sc. International Economics and Management, M.Sc. Management, M.Sc. Management Information Systems, M.Sc. Taxation, Accountingand Finance, M.Sc. Winfo, M.Sc. Wirtschaftspädagogik, M.Ed. Wirtschaftspädagogik
    Umfang QT (participation requirements):
    Lernmaterialien, Literaturangaben (learning material, literature):
    Teilnehmerbegrenzung (participant limit):
    20 Personen
    Sonstige Hinweise (additional information):

    The module is taught by our guest professor Prof. James A. Eckert, Ph.D. from Western Michigan University. The language of instruction is English.

    The course will take place as a one-and-a-half-week block course. Prior to the block course, some preparatory online sessions will take place. Please note that attendance to the block course sessions is mandatory.

    The module is limited to 20 participants. Please register for the module in PAUL. In addition, please fill out the following form to apply for a place in the module: https://umfragen.uni-paderborn.de/index.php/385965?lang=en (mandatory). On this basis, the chair of Business Administration, esp. Marketing and Digital Transformation will select the participants. It is mandatory to both register in PAUL and fill out the form. Incomplete applications will not be considered. After the registration period, selected participants will be informed via e-mail.

    Please note that attendance to the introductory session is mandatory for all students who want to maintain their place on the course. Students who do not attend the introductory session will lose their place and be deregistered from the module. In case you have been selected to participate, cannot attend the introductory session due to a justified cause and still want to participate in the course, please inform us in advance via e-mail (marketing-dt@wiwi.uni-paderborn.de). Otherwise your place will be given to another student.

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